How to fix Brother Printer offline Windows 10? | Printersetuphelp.us

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Your Brother Printer could be listed as "Offline" if it is experiencing errors such as "Toner Empty" or "Paper Jam," both of which would prevent printing.

How to fix Brother Printer offline Windows 10? | Printersetuphelp.us

Sometimes it happens when you are trying to print an important document from the computer, but your Brother printer says its offline. So don’t panic at that time because it might be a problem with windows 10 update or wireless connection problem with the router.

 

Why is my Brother Printer showing Offline on Windows 10?

As you have seen that after every single update on windows 10, the Brother printer goes offline. However, Windows 10 update or driver update is not the only reason to bring your printer to an offline state. The major factor behind the brother printer showing an offline message in windows 10 is the connection problem.

 

Check Brother Printer Connectivity

Brother Printer could show an offline message when not connected properly to the Windows 10 computer, Wi-Fi network or Router. In this situation, you have to check all the connections by following these steps.

  • Restart your printer and wait for 1-2 min until the printer is fully ready.
  • Check your printer connection (Wireless or USB).
  • If you are using a USB cable connection, make sure that they are plugged in properly and securely on your computer and printer.
  • If you are using wireless or Wi-Fi connection, make sure you are connected to the right network. A wireless light on your printer will in Solid-state if you are connected.
  • Run a test print.

Brother printer connected to Wi-Fi but offline on Windows 10

If your printer is properly connected still it says offline, then it might have something to do with the Brother Printer status. The selected printer might not be set as the default printer or it might be offline or paused from windows 10 printer properties. Follow these easy steps to check all the issues.

  • Open Printers and Devices windows from Control Panel.
  • Select your Brother printer and Right-click on it to open “See what’s printing”
  • Again Right-click on the selected printer and click on “Set as default printer”.
  • Under “Set as default printer” you can see your Printer status – offline or paused.
  • If the Brother printer is paused, simply click on “Resume printing”.
  • Run a test print.

Fix Brother Printer Offline Windows 10

There are some methods that you can try to solve your Brother Printer offline problem:

  • Verify the Brother Printer turned ON and there are no errors on the screen.
  • Make sure the Brother printer connected to the computer properly.
  • Make sure your Brother Printer set as the default printer in Windows 10 settings.
  • Delete all print jobs from the printer properties option.
  • If you see a copy of your Brother printer’s icon (example:- Brother XXX-XXXX (Copy 1)) then delete that device from the computer.

What Does It Mean When a Brother Printer Status Is "Offline"?

When a Brother Printer has a status of "Offline," it is not electronically connected to other devices, such as a laptop or desktop; when your printer is "Online," it is able to connect to other devices. A connection to other devices is necessary, as the printer must receive information from other devices in order to print materials. Your Brother Printer could be listed as "Offline" because it is not turned on, it has errors such as empty toner, it is not set as the default printer or its USB cord or its Network have a connection problem.

 

Printer Not Turned On

Your Brother Printer could be listed as "Offline" because it is not turned on. Even if your printer is connected to your computer via USB, your computer will not recognize any connection if the printer is turned off. Brother recommends checking the printer's LCD screen; if it is blank, then the printer may not be powered on. Make sure the printer is plugged into an electrical outlet, the outlet is working and all switches are turned to the "On" setting.

 

Printer Error

Your Brother Printer could be listed as "Offline" if it is experiencing errors such as "Toner Empty" or "Paper Jam," both of which would prevent printing. Brother recommends checking the printer's LCD screen for any possible error messages. If you see an error message, attempt to remedy the error before checking the printer's online status again.

 

Printer not the Default Printer

Your Brother printer can be "Offline" if it is not set as the default printer on your computer. A default printer is the printer your laptop or computer automatically sends a print job (unless you specify otherwise) when you click "Print." If your Brother printer is not the default, your computer may be trying to connect to a different printer. You can make your printer the default in your computer's "Devices" section. If it is not listed as a device in the devices section, you must re-install the printer driver from a CD-ROM or Brother's website.

 

USB Cable or Network Problem

Your Brother printer can also be listed as "Offline" if its connection is faulty. If you connect to your printer via a USB cable, the cable could have something wrong with its hardware; Brother recommends USB cables that have twisted pair wiring, are shielded and are not more than 6 feet long. If you connect to your printer via a network, the network could be down or firewall-protected; Brother recommends checking your network's router or hub, checking your computer's firewall setting to make sure it does not block the network connection and running network connection diagnostics.

FAQ Brother Printer Offline

Why is my brother printer offline?

If you are getting an Offline message while printing from the Brother printer, it means the brother printer is facing a connectivity issue with the wireless network. In some cases, if you have installed third-party software on the computer that will conflict with the brother printer drivers and Brother printer goes offline.

How to fix brother printer offline?

  1. Turn On the Brother Printer.
  2. On Windows 10 Go to Settings Devices Printers scanners.
  3. Then select your Brother printer Open queue.
  4. Under Brother Printer, make sure that "Use Printer Offline" is not selected.
  5. If these steps don't put your Brother printer back online, then contact Brother Printer Support.

Fix: Brother Printer keeps going Offline

  1. Turn On the Brother Printer.
  2. On Windows 10 Go to Settings Devices Printers scanners.
  3. Then select your Brother printer Open queue.
  4. Under Brother Printer, make sure that "Use Printer Offline" is not selected.
  5. If these steps don't put your Brother printer back online, then contact Brother Printer Support.

Fix: Brother Printer Says Offline

There are some methods that you can try to solve your Brother Printer offline problem: ... Make sure the Brother printer connected to the computer properly. Make sure your Brother Printer set as the default printer in Windows 10 settings. Delete all print jobs from the printer properties option.

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