The Civita App is a smart 311 mobile app designed to improve how residents connect with local authorities. As a citizen relationship management (CRM) tool, it allows users to report non-emergency issues, receive updates, and access local information easily. Built for cities, the app simplifies communication and helps create more responsive public services.

? Civita App CRM Mobile Platform for Residents

The Civita App is a user-friendly CRM platform that supports better communication between residents and city staff. It makes it simple to:

• Report issues like potholes or broken streetlights

• Share feedback on city services

• Receive real-time alerts and updates

• Access city events, news, and forms

Residents can include photos, descriptions, and geolocation when submitting reports, helping local teams respond quickly and accurately.

?️ Civita App Works for Cities

The Civita App helps cities manage civic requests efficiently. It reduces delays, supports better coordination, and facilitates easier tracking of public service issues. Key features include:

• Easy-to-use mobile interface: Simple and intuitive for all users

• Image and location support: Helps create accurate service requests

• Web dashboard: City staff can assign tasks, view reports, and track progress

• Automatic updates: Residents are informed throughout the process

? Fast Issue Reporting with a 311 CRM Mobile App

Residents no longer need to call or visit city offices. With just a few taps, issues can be reported through the mobile app. This saves time and improves satisfaction on both sides. Civita App also supports multiple languages, making the app more accessible to diverse communities.

?️ Simplified Work Order Processing

When a resident reports an issue, it’s automatically logged in the city’s web dashboard. City staff can:

• Review the report

• Assign it to the right team

• Monitor progress until it’s resolved

This makes issue handling smoother and more organized.

? Better Engagement and Transparency

Civita App improves transparency by keeping residents informed. The app also supports QR codes and geo-fencing for location-based information. It’s available on iOS and Android and can be integrated into your city’s existing website.

Ready to simplify the Citizen Engagement App?

Try Civita App—your city’s 311 CRM mobile solution for better communication and faster issue resolution.